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Italian Speaker? Be our next Customer Service Associate!

Poziții disponibile: O poziție
Servicii & BPO

Candidatul ideal

Ideal candidate:

  • Excellent Italian in both oral and written communication
  • Medium English skills both verbal and written communication
  • Intermediate Microsoft Excel skills
  • Drives issues to resolution and good problem-solving skills
  • Good and flexible team player
  • Responsibility and proactivity

Descrierea jobului


I. Analyze, archive and close the ticket related to the technical vendor document (such as equipment maintenance intervention):

  • receive the document in pdf format via email;
  • analyze and upload the document in the share point;
  • track the document data in a customized form saved in share point;
  • check the compliance of document related to specific KPIs;
  • prepare weekly reports (MS Excel) on technical vendors performances and results;
II. Analyze and archive technical vendor documents related to the contract hours budget of Store trading zone:
  • control budget availability for each Store;
  • prepare weekly report (MS Excel) on the alerts for exceeding the use of budget to be shared with customer;
III. Monitor the Energy Market:
  • monitor Market quotations following specific procedures;
  • prepare the reports (MS Excel) required by the Italian Energy Manager.
Our offer:
  • Competitive salary and performance bonuses;
  • Attractive benefits package including: coverage of public transportation, private medical services, life insurance private account, gym subscription, meal vouchers for each working day, online, interactive library subscription;
  • Opportunity to practice your language skills with native speakers;
  • Access to a global network of knowledge and resources;
  • Extensive training through a variety of methods – online, classroom, etc.
  • Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
  • An experienced Career Counselor to guide you and check on your progress;
  • Interesting and challenging work for the world’s leading companies – our clients;
  • Professional growth opportunities that recognize individual contributions and performance;
  • A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day

Descrierea companiei

Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 440,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

To find more about Accenture and how you can use and improve your skills visit our careers website and like our Facebook pages and

Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:


Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1


Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1


Cluj-Napoca - Sigma Business Center, Republicii St., No. 109 Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A


Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1 Timisoara - City Business Centre, Brediceanu St., No. 10 Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C

Brasov- Coresi Business Park, Turnului St., no 5, Bl N1

Italian Speaker? Be our next Customer Service Associate!
  • Iași

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