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Global Operations Executive

Poziții disponibile: 5 poziții
58
1
FULL-TIME
Turism
Cluj-Napoca
STA Travel

The company: 
Welcome to the world's largest student and youth travel company! 
There are some 2500 of us around the globe, from Auckland to Phoenix and Berlin to Perth. We send over 2 million travellers away each year and its people like you that make it happen by looking after our customers and offering customised service and unforgettable experiences to every single one of them. 
Here at STA Travel, we are a passionate team, committed to provide the best travel packages and services, holiday and adventure experiences, unforgettable moments and unique experiences all over the world. We are passionate, working together, responsible, experts, customer obsessed. 

What we want:  
-We are currently expanding our OPERATIONS Team in Cluj-Napoca and are looking for people who are passionate about travel and helping customer
-We offer back office jobs in departments such as Ticketing, Loading contracts, International Rail, Air and Land Help
-We need people who speak good English and like to work with computer systems.  

Need to do: 
-Responding to and logging support calls in a timely fashion way.
-Monitoring essential daily functions and proactive monitoring. 
-Identify and escalate incidents requiring urgent attention 
-Provide clear shift handovers to team members. 
-Prepare activity reports at end of shift  

Nice to have: 
-Students or graduates are welcome to apply, this position does not require previous work experience; 
-We offer extensive training on all tasks to ensure everyone is well prepared and ready to take on job responsibilities; 
-Fluency in English is a must 
-German, both written and spoken.
-Working knowledge of MS Office 

What we offer:  
-We offer Monday to Friday jobs as well as jobs that involve a shift pattern, day shift or night shift; 
-Medical services, illness and accident insurance; personal and professional development through training; 
 

Global Operations Executive
STA Travel
  • Cluj-Napoca

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