Ideal candidate
Requirements:
Verbal and written communication skills in French (medium/advanced level);
Knowledge of MS Office and MS based applications;
Hard working, performance driven, solution oriented, team centric;
Available to work business hours in shifts between Monday to Friday;
Job description
The role
Main responsibilities:
As part of the Service desk support team you manage the below tasks:
Placing/Receiving orders
- Manage Purchase/Sales Orders for hardware and software products, check their
conformity and place them to the agreed suppliers by email or automatically;
- Oversee reception and installation of hardware and approve acceptance
documents;
- Manage the billing process by registering and checking all received invoices
and escalating non-conformities;
- Cancel the orders based on the daily reports or commercial requests received;
- Address and resolve all commercial queries related to the orders placed.
Product Code Creation
- Create new product codes on the SCC France primary enterprise system;
- Update codes based on the commercial requests;
- Document standards and procedures, product pricing and accurate product
description.
Expediting
- Progress chase all purchase and
sales orders placed with the SCC France suppliers by checking the backlogs,
websites or direct chase;
- Ensure that accurate lead times are entered onto the SCC France primary
enterprise system (Sigma) in order for SCC to update their customers on
expected delivery dates;
- Provide answers to the commercials demands received (by email or by phone)
regarding the shipping dates of certain important orders.
What we offer:
Monthly benefits package:
Fixed benefits:
Flexible benefits:
Descrierea companiei
Who we are
SCC is the technology division of
Rigby Group PLC, a family owned and operated business with interests in
aviation, airports, hotels, property development and financial services.
What we do
We enable people to do business by
planning, supplying, integrating and managing IT for leading public and private
sector businesses across Europe. We serve over 2500 customers in more than 50
countries and operate out of 75 locations in the UK, France, Romania and Spain.
Our areas of expertise include
hardware, software, networking, IT security, Cloud, data centre services, print
management and mobile devices.
Our mission: to make IT work for our customers to
improve the way they do business, deliver quality IT solutions and services
that change the way businesses do business, deliver long-term profit to invest
back into the business and nurture a winning network of partners to create
enduring value to our customers.
*Thank you for choosing to contact
us. By sending your resume, you agree to our processing of your Data for
recruitment purposes (where Data refers to your personal information such as
your name, phone number, email address and your resume). We assure you that
your Data will be used for recruitment purposes only, for a retention time of 5
years or until you decide to withdraw your consent, at any time, by sending an
e-mail to cariera@scc.com. Also, you may contact us on the same e-mail address
to exercise any of the rights granted by GDPR (Regulation 2016/679).
We are SCC – great things happen when
we work together!