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Reporting Analyst with English

Poziții disponibile: 2 poziții
130
0
FULL-TIME
Servicii & BPO
Cluj-Napoca
Genpact
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Reporting Analyst - Senior Process Associate - English
Deep understanding of data and tools/systems in order to prepare highly customized reports, meaningful estimations, predictions and data analysis.

Responsibilities 
Developing and maintaining customized reporting mechanism for major client in Manufacturing vertical: 
•    KPI/CPI reports (team performance on a daily/weekly/monthly/quarter/year basis, generated based on the data extracted from CoraOps, SAP, Avaya and other tools). 
•    Statistics reports for analysis of process health. 
•    Various ad-hoc reports requested by client, management and leadership. 
•    Support operations in driving extended analysis in Order Management, Contract Management and Sales area with the aim to improve process efficiency and effectiveness. 
•    Active participation in presentations preparation for regular business reviews with external clients leadership and Genpact management/leadership. 
•    Ensure that best practices in the area of data management are implemented across whole account. 
•    Coordination and management of assigned projects. 
•    Participate in video calls and meeting with management and leadership from both Genpact and client side. 
•    Taking active participation in the cross-team & cross-account projects as per manager assignment. 
•    Drive improvement and ensure reaching team goals and objectives through effective utilization of all IT tools, means and systems available for the position. 
•    Cooperating closely with all parties involved in the process/project and follow-up in order to ensure proper timeline for assigned tasks. 
•    Supporting decision makers and delivering valuable data analysis to ensure better decision process and mitigate risk in operations area. 
•    Being active part in internal and external communication and working towards implemented changes as change agent. 
•    Support internal compliance controls. 
•    Identifying process gaps, providing solutions and lead practical implementations. 
•    Delivering analytics to Quality and Optimization team when necessary. 

Qualifications 
Minimum qualifications 
•    Bachelor’s Degree (Technical Degree preferred).
•    Minimum level of English (written and spoken): C1 
•    Experience in Process Design & Diagnosis.
•    Demonstrated technical aptitude and a passion for quality.
•    Lean/Six Sigma training is an asset. 
•    Self-motivated, reliable, positive and able to work well under strict deadlines both individually and in the team. 
•    Ability to build a professional relationships with internal/external clients by becoming a trusted advisor and reliable point-of-contact. 
•    Ability to bring external and internal data insights into the process, seize optimization and automation opportunities through successful implementation of supporting digital tools. 
•    Strong, extensive and practical skills in MS Excel, PowerBI, MS Work, MS PowerPoint, MS Outlook, Office 365. 
•    Visual Basic and MS Access is a plus. 
•    Advanced knowledge and practical application of SAP (esp. MM, FI and SD modules). 
•    Extended toolbox – CoraOps is a plus. 
•    Highly developed mathematical, statistical and analytical skills with ability to apply them in practice. 
•    Excellent communication and presentation skills. Ability to synthesize information and present in a clean, professional form – both written and verbal. 
•    Highly organized with a focus on the details. 
•    High level of integrity – ability to handle confidential/sensitive information on a daily basis

What can we offer? 
•    Attractive salary;
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact supports professional tranings and great career development opportunities
•    Free access to our award-winning learning platform 
•    Benefits such as performance bonus, employee discounts, Pension and Insurance support

Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Reporting Analyst with English
Genpact

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