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Client Advisor with German in Brasov

Poziții disponibile: 0 poziții
64
0
FULL-TIME
Servicii & BPO
Accenture

Candidatul ideal

What we expect:

• German language - Advanced (B2)
• English language - Upper-Intermediate (B1- B2)
• Excellent communication skills
• Proven ability to work on own initiative
• Innovative thinking to deliver and improve service for the client
• Ability to build and maintain relationships with key clients
• Strengthen collegiality and coherence among team members and colleagues
• Availability to work in both shifts (9:00- 18:00 ; 10:00 – 19:00)

Descrierea jobului


What will you do:

•Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations
•To be ready to answer to the client’s or supplier´s requirements in the professional manner by demonstrating and using of professional knowledge
• To create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base
• Proactively initiate follow-up calls
• Solve problems largely by precedent with referral to detailed instructions/procedures
• To ensure the continuous improvement of response time to complaints and queries
• To have full scale knowledge and to be able to recommend the most appropriate solution for the customer and answer clients’ questions regarding our services

We offer:

  • Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
  • Access to a global network of knowledge and resources;
  • Extensive training through a variety of methods – online, classroom, etc;
  • Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
  • An experienced Career Counselor to guide you and check on your progress;
  • Interesting and challenging work for the world’s leading companies – our clients;
  • Professional growth opportunities that recognize individual contributions and performance;
  • A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life;

Client Advisor with German in Brasov
Accenture

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