Dealer Business Manager

You know that strong partnerships are built on trust, accountability, and a shared commitment to growth. 

Are you are comfortable with challenging performance, uncovering new business opportunities, and helping partners turn strategy into measurable results?

You thrive in complex sales environments, influencing outcomes without direct authority and helping customers and partners succeed together. 

 Join Steelcase as a Dealer Business Manager and play a key role in driving growth through our dealer network. 

Based in Cluj-Napoca, you will work closely with Steelcase dealer partners in European market, helping them identify growth opportunities, strengthen commercial performance, and win strategic business. Working alongside sales leaders, business development teams, and cross-functional experts, you will help partners turn strategy into action while supporting complex sales opportunities across the market.

This role is ideal for someone who enjoys combining relationship building with strategic thinking, business analysis, and commercial execution. Success comes from helping partners grow their business, challenging assumptions constructively, and creating alignment around shared goals.

Helping Our People Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work  
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control. 
• Creating continuous learning opportunities to help you grow and upskill. 
• Fostering a culture of inclusion where employees feel seen, heard and valued, and living it out every day. 
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase’s ongoing commitment. 

 You'll Support Meaningful Work By:

• Building strong partnerships with Steelcase dealers to drive growth, strengthen performance, and increase market presence within the assigned territory.  
• Developing and executing dealer business plans, sales strategies, and account growth initiatives that deliver measurable commercial results.  
• Leading regular business reviews with dealer leadership to evaluate pipeline health, sales performance, forecasts, and growth opportunities. 
• Supporting dealers and customers throughout complex sales cycles, helping win priority opportunities and expand existing business.  
• Coordinating cross-functional resources, subject matter experts, training initiatives, and sales support activities to strengthen dealer capabilities.  
• Challenging performance barriers through consultative discussions that improve prospecting, account planning, forecasting accuracy, and sales execution.  
• Utilizing CRM tools and sales insights to track opportunities, communicate strategies, and drive accountability across stakeholders 

 Minimum Qualifications 

• Bachelor's degree and relevant professional experience.  
• Experience managing channel partners, dealers, customers, or other external business relationships within a B2B environment.  
• Experience supporting opportunities through multiple stages of a complex sales cycle involving diverse stakeholders.  
• Demonstrated ability to influence, coach, and drive accountability without direct reporting authority.  
• Strong business acumen, problem-solving skills, and ability to analyze information from multiple sources to make sound decisions.  
• Excellent verbal and written English communication skills.  
• Resilience and confidence to navigate ambiguity, manage difficult business conversations, and maintain focus in a fast-paced commercial environment 
• Experience using CRM tools and sales analytics to support account planning and business growth decisions 

 Desired Skills and Experience  

• Experience managing dealer, distributor, channel, or partner relationships within a complex B2B environment.
• Experience working across countries, cultures, or geographically distributed stakeholders.
• Proven ability to identify business challenges, develop growth strategies, and drive execution.
• Ability to challenge partners constructively while maintaining productive, trust-based relationships.
• Strong commercial curiosity and analytical thinking skills.
• Experience coaching sales teams, facilitating training, or developing partner capabilities. 
• Strong stakeholder management skills with the ability to work effectively across functions, cultures, and organizational levels 

 Doing better for people and planet - when we do better, we help the world work better 

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens. 

Benefits  

We offer a package of fixed and flexible benefits (20,400 RON/year).  

Flexible budget: vacation reimbursement (up to 7,500 RON/year), transport/fuel, meal tickets, private pension, gift & culture vouchers, sports discounts, and trainings.  

Fixed benefits: 25–31 days annual leave, healthcare (Regina Maria), life insurance (up to 90,000 RON), health insurance (up to 8,000 RON/year), financial support, learning programs, office perks, and hybrid work.   

Why People Choose to Work with Us:   

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.  

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.