Bachelor’s degree in Engineering or related.
4 years of exposure or working knowledge in PLM/PDM engineering environment.
Advantageous to have appreciation of Engineering related PDM/PLM functions (CAD, Configuration Management, Product Data Management, Change Management).
Technically minded and confident to conduct technical dialogue.
English – B1+.
MS Office (Excel, Word & PowerPoint) – advantage.
Previous experience of delivering training would be an advantage.
Good communication and conflict management skills.
The ability to work under pressure and strict deadlines.
Provide support and guidance for the use of PTC’s Windchill PLM Software during the implementation and follow-on phases of the project.
Following the roll-out, act as a focal point to resolve day-to-day user technical tool issues and manage their resolution in a timely & effective manner.
Deliver formal training & one-to-one coaching within different Engineering teams across the company’s site locations.
Support the creation & update of processes affected by the implementation and guidance to Users on the new ways of working for Document, Part and Change Management topics.
Assist in the development and generation of training and support material ensuring a multi-sites approach is achieved to deliver common training modules to the different user populations.
Offer guidance and best practice to ensure users are able to work optimally.
Assess implications & support the strategy of Migration Plans to move from legacy Engineering Tools to the new PLM Tool by working with multi-sites engineering personnel.
Carry-out various PLM software administration tasks.
Provide technical support for future PLM developments in line with evolving business requirements & practices and carry out user acceptance testing.