Operations Manager

We are looking for a new colleague that is detail-orientated, has good time-management and organisational skills, is a fast learner and has a professional and positive approach, to manage a newly created team in travel!

What you will do:

• Preparation of tours: generating bookings and requesting services to our suppliers
• Checking itineraries (feasibility & conformity with clients’ publication)
• Booking and planning all services according to the itinerary
• Dealing with additional client requests
• Distributing all necessary information to all partners so that tours run smoothly from start to finish
• Negotiating and renegotiating rates with suppliers such as hotels, tour guides, coach companies
• Invoicing of clients and processing supplier invoices
• Leading a team (motivating, coaching, managing performance)
• Proving training and support for team members
• Financial decision taking on supplier budgets, client complaints

Requirements:

• 2+ years experience in managing a team
• Ideally some experience in travel
• IT literate, tech-savvy
• English Proficiency
• German Proficiency
• Bachelor's Degree