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Operations Manager

Poziții disponibile: O poziție
Servicii & BPO

We are looking for a new colleague that is detail-orientated, has good time-management and organisational skills, is a fast learner and has a professional and positive approach, to manage a newly created team in travel!

What you will do:

  • Preparation of tours: generating bookings and requesting services to our suppliers
  • Checking itineraries (feasibility & conformity with clients’ publication)
  • Booking and planning all services according to the itinerary
  • Dealing with additional client requests
  • Distributing all necessary information to all partners so that tours run smoothly from start to finish
  • Negotiating and renegotiating rates with suppliers such as hotels, tour guides, coach companies
  • Invoicing of clients and processing supplier invoices
  • Leading a team (motivating, coaching, managing performance)
  • Proving training and support for team members
  • Financial decision taking on supplier budgets, client complaints


  • 2+ years experience in managing a team
  • Ideally some experience in travel
  • IT literate, tech-savvy
  • English Proficiency
  • German Proficiency
  • Bachelor's Degree
Operations Manager
  • Cluj-Napoca

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