Product Specialist - LineOne with French

We are hiring a Product Specialist  to join the Operations team in Cluj Napoca. The purpose of the product specialist is to act as a consultant and provide professional product advisory about viability, attributes, positioning, and competitive comparisons prior to order. The service is provided to Steelcase dealers partners, Steelcase sales team, dealer designs, architects, and design firms across EMEA.

What you will be doing: 

• Advising our specialist retail partners on our product portfolio
• Provide information about product features and technology
• Identify and propose potential improvements to products, instructions, brochures, trainings, price lists, P-Con, etc.
• Close collaboration with product marketing
• Advice and strong communication from other departments
• Structure and organize all the knowledge related to the function to make it easily accessible in the knowledge management platform
• Drive process efficiencies and effectiveness using Lean, Think and project management techniques, and may lead improvement projects

Your future team: 

Our Product Specialist team is one of the cornerstones of the Steelcase Service, a key point in the sales process and on the design of new working environments for our customers. Therefore, we are looking for a person with strong communication, customer centricity and investigation skills to assure valuable insights and information is be provided to our customers.

Who you are: 

Required skills and competencies: 

• Excellent written and verbal communication
• Proactive and competitive mindset, willing to get into deep research process to provide accurate answers.
• Strong customer focus
• Teamwork/Collaboration focused
• Strong aptitude and ability to learn new technology tools and products
• Demonstrates sound decision-making
• Strong multi-tasking and communication skills
• Excellent planning, organizing and prioritizing skills
• Willingness to optimally be mentored
• Ability to use positive language and communicate clearly
• Problem solving skills
• Willingness to learn
• English and French advanced level 

Preferred skills and competencies: 

• Bachelor’s Degree in business related areas preferred.
• 1-2 years of experience in similar role.

Benefits:

At Steelcase, we care about our employees and we want to recognize their effort through a significant package of benefits which includes fixed and flexible benefits (18.590 RON gross per employee/year).

Flexible benefits budget that can be spent on any of the following options:

• Reimbursement of your outside country vacation up to 4.500 RON/year and vacation vouchers for Internal tourism
• Trainings and accreditation in accordance with your job description
• Reimbursement for public transportation or fuel
• Work from Home financial support (160 RON/month)
• Meal tickets
• Private pension
• Gift vouchers for special events according to the legislation: Christmas, Easter, 8th March, 1st of June
• Culture vouchers (for bookshops, theaters, cinemas, festivals, concerts etc.)
• Sports discounts for gyms, spa & relax, sport equipment and articles... and others

Fixed benefits:

• 25-30 days of annual leave (depending on your seniority)
• Healthcare Subscription at Regina Maria: Expert Complete package
• Private Life Insurance, with coverage for temporary work incapacity and critical illness up to 90000 RON
• Private Health Insurance with coverage for hospitalization and surgery costs up to 8000 RON/year
• Financial support for special life events
• Work anniversary and birthday kits
• Learning & Development opportunities via Udemy, EdX, internal trainings etc.
• Office perks: fruits & goodies in the office & well-being initiatives
• A hybrid model of work and flexible program

Why People Choose to Work with Us:  

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities. 

Who We Are:

Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.

We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.

What Matters to Us:

More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. 

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.