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Program Manager

Poziții disponibile: O poziție
Producție & Tehnică

We are looking for a Program Manager to join our team.

Purpose Statement: The Program Manager leads the tactical interface between the customer and various Plexus functional areas.  This position is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer relationship.  In essence, be the “voice of Plexus” to the customer and the “voice of the customer” to Plexus.

Job responsibilities:

• Is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer relationship.

• Submit RFQ forms and coordinate quote activity with Plexus Costing for follow-on business. Participate in the negotiation, explanation and enforcement of the terms and conditions as set forth in the contracts for the specific customers.

• Leads the tactical interface between key customers and various Plexus functional areas

• Lead Customer Focus Team to deliver appropriate levels of customer service and satisfaction

Develop and lead the team such that members are engaged, responsible and productive to satisfy internal external metrics.

Support the customer focus team in continuous improvement / lean activities and programs

• Manage and Lead Tactical Customer Support

Work with CFT to provide acceptable commitments based upon customer demand and Plexus capabilities. Monitor customer’s open orders. Coordinate, negotiate and communicate commitment dates on customer orders.

• Manage customer relationship

Maintain high levels of customer satisfaction with an advocacy attitude and drive.

Skills and qualifications:

• Degree in a Business or Technical field is required;

• 2-4 years of related experience is required;

• Familiarity with financial metrics; Excellent negotiation and communication skills (in person, over email);

• Demonstrate drive and self-starting attitude

Join our team. Build the future.

Plexus is an agile, forward-thinking company of problem solvers who bring complex technologies and innovative products to life. We are engineering, manufacturing and supply chain experts passionate about building.   

Program Manager
  • Oradea

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