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Credit & Collection Analyst with German

Poziții disponibile: 3 poziții
6972
0
FULL-TIME
Servicii & BPO
Cluj-Napoca
Office Depot Service Center

  Requirements

  •       Very good language skills both written and spoken in German
  •           English as a second language is required
  •           Experience in activities that imply front office or/and back office activities is a plus
  •       Previous experience in a similar environment is an advantage
  •       Very good interpersonal skills and ability to work in a team
  •           Professional approach to work and positive attitude
  •           Capacity to work with deadlines
  •           Good organizational skills
  •       Good practical knowledge of MS Office tools

Description

  • Manage the assigned outstanding accounts
  • Notify customers with overdue debt and attempt to secure payment, using telephone, fax, email, letters
  • Record information about financial status of customer and status of collection efforts
  • Receive calls from customers who have inquiries related to their ledger account balances or payments
  • Receive mail/fax/post from customers who have inquiries related to their ledger account balances or payments
  • Establish and monitor credit limits
  • Process orders on hold
  • Makes refunds for payments
  • Record information about financial status of customer and the status of assessment process
 

Descrierea companiei

OFFICE DEPOT Cluj-Napoca is a SHARED SERVICE CENTER and part of the leading US multinational selling office supplies in 60 countries world wide. In Cluj we support our financial, data management, sales and BTO operations throughout 11 European countries, in 6 foreign languages for activities such as Credit and Collection, Cash Application, Accounts Payable, Project Management, Data Order Entry, e-Business. At the OFFICE DEPOT SSC you can grow! We have extensive training and teambuilding programs, we build, develop and promote talent, we organize and actively get involved in social events and activities, we encourage innovation, we put good ideas into practice, feel good at work and… don’t forget to have FUN! JOIN OUR TEAM! Build your CV to www.officedepot-career.ro/onlinecv. Visit our website: www.officedepot.ro

 
Credit & Collection Analyst with German
Office Depot Service Center
  • Cluj-Napoca

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