Technical Consultant

Role Overview

The Technical Consultant is a service-minded individual with a solid technical expertise in charge of implementing and configuring trading platforms for our clients.

Responsibilities

Your main tasks will be to:

Work with our clients to analyze their requirements and issues from both a functional and technical perspective

Configure, integrate and customize our products to fulfill the clients' business requirements

Liaise with our Product team and our Technical Account Managers

Proactively improve processes to promote better quality and safer deployments

Assist the support team on the most critical support cases

This position leads to a sound understanding of international financial markets and to excellent knowledge of our product suite.

Your profile

• A degree in Computer Science / Information Systems / Engineering or relevant major

•  Technical Expertise (programming experience is highly appreciated; basic knowledge of Java, Linux, and databases required)

•  Excellent communication skills: candidate must have a legible and synthetic speech

•  Autonomy, organization, and a strong sense of accountability

•  Financial Experience is a plus (such as front office systems, market connectivity, equities/derivatives, FIX protocol, 3rd party vendors, etc.)

•  Minimum 3 years experience in a client-facing technical support role or in implementation/delivery role

•  Excellent command in English