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Customer Support Agent with German

Poziții disponibile: 5 poziții
85
0
FULL-TIME
IT & Software
Sibiu
Regiondo

We are looking for multilingual talents with digital affinity & solutions-oriented thinking.
You think Software as a Service is the Future? So do we!


Requirements
· 
Excellent Language Skills: German and English
· Bonus when you can speak more of the following languages eg. Spanish, Italian, French
· Digital Affinity and good Computer skills
· Experience in Customer Support eg. IT Support, Technical Support, SaaS is an advantage
· Knowledge of HTML and CSS are a plus but not required
· Self Starter with a happy mentality

What we offer
· 
Salary above the market rate and maximum value meal vouchers
· The best prospects for your own career development
· Close virtual collaboration with the Munich team members
· Training and coaching provided in Sibiu or the Munich office
· Work experience in an international company and multilingual team
- Private health insurance


Job description

Responsibilities of a Customer Support Agent

· Receiving and handling customer requests by Emails and phone calls

· Advice and consult our B2B customers to master the use of our SaaS

· Onboarding of new B2B customers throughout web demonstrations

· Processing and documentation of the customer experience

· Document resolutions and technical advances in the internal knowledge base

· Development of the internal and external knowledge base

Customer Support Agent with German
Regiondo
  • Sibiu

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