Cash Application Assistant with English

Description

• Inputs and allocates all received payments according to the customers’ remittance advice
• Regularly interacts with the customers, by e-mail to clarify the payments made and allocate accordingly
• Reconciles the unallocated payments in the system
• Keeps records of all processed payments as per the Team Leader’s instructions
• Performs any additional reports and checks according to the country rules and regulations
• Updates the customer records with the relevant information following any payment
• Reaches the targets and respects the deadlines set by the Team Leader
• Escalates any difficult situations to the Process Specialist / Team Leader according to the procedures
• Is personally responsible for the quality of his/her work as documented by the Company’s official documents

Requirements

• Good English skills, German would be a plus
• Ability to work in a team
• Professional approach to work
• Capacity to work under pressure
• Good analytical skills and attention to details
• Good practical knowledge of MS Office tools