Italian Customer Support - Sibiu

Candidatul ideal

• Fluent in Italian and medium English skills
• Able to work independently and efficiently to meet deadlines;
• Self motivated, detail-oriented and organized;
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills
• Experience with hardware and software issues would be an advantage

Descrierea jobului

• Provide client support and technical issue resolution via phone and e-mail
• Installing and configuring computer hardware operating systems and applications;
• Troubleshoot system and network problems and diagnosing and solving hardware/software faults;
• Provide support, including procedural documentation;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and managing many open cases at one time;
• Establish a good working relationship with customers and other professionals

Benefits:

• Private medical insurance;
• Undetermined contract';
• Account to an online library;
• A 7card membership;
• Meal Tickets;
• Personalized offers for phone subscriptions and accesssories;
• Incentives(monthly) and also bonuses(quarterly) for our employees – financial and non-financial;
• Salary increase based on seniority; 
• The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;

Join our CGS Team !