Job description
The
role
Main responsibilities:
As part of the Service desk support team you manage the below tasks:
Placing/Receiving orders
- Manage Purchase/Sales Orders for hardware and
software products, check their conformity and place them to the agreed
suppliers by email or automatically;
- Oversee reception and installation of hardware and approve acceptance
documents;
- Manage the billing process by registering and checking all received invoices
and escalating non-conformities;
- Cancel the orders based on the daily reports or commercial requests received;
- Address and resolve all commercial queries related to the orders placed.
Product Code Creation
- Create new product codes on the SCC France
primary enterprise system;
- Update codes based on the commercial requests;
- Document standards and procedures, product pricing and accurate product
description.
Expediting
- Progress chase all purchase and sales orders placed with the SCC
France suppliers by checking the backlogs, websites or direct chase;
- Ensure that accurate lead times are entered onto the SCC France primary
enterprise system (Sigma) in order for SCC to update their customers on
expected delivery dates;
- Provide answers to the commercials demands received (by email or by phone)
regarding the shipping dates of certain important orders.
What we offer:
Monthly benefits package:
Fixed benefits:
Flexible benefits:
Descrierea companiei
Who
we are
SCC is the technology division of Rigby Group PLC, a family owned and
operated business with interests in aviation, airports, hotels, property
development and financial services.
What
we do
We enable people to do business by planning, supplying, integrating and
managing IT for leading public and private sector businesses across Europe. We
serve over 2500 customers in more than 50 countries and operate out of 75
locations in the UK, France, Romania and Spain.
Our areas of expertise include hardware, software, networking, IT
security, Cloud, data centre services, print management and mobile devices.
Our
mission: to make IT work for our customers to improve the
way they do business, deliver quality IT solutions and services that change the
way businesses do business, deliver long-term profit to invest back into the
business and nurture a winning network of partners to create enduring value to
our customers.
*Thank you for choosing to contact us. By sending your resume, you agree
to our processing of your Data for recruitment purposes (where Data refers to
your personal information such as your name, phone number, email address and
your resume). We assure you that your Data will be used for recruitment
purposes only, for a retention time of 5 years or until you decide to withdraw
your consent, at any time, by sending an e-mail to cariera@scc.com. Also, you
may contact us on the same e-mail address to exercise any of the rights granted
by GDPR (Regulation 2016/679).
We
are SCC – great things happen when we work together!