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Cloud Support Engineer (AWS)

Poziții disponibile: O poziție
IT & Software
SCC Services Romania

Ideal candidate:

  • Experience in a systems engineering or systems administration role 
  • Previous background working in operations teams
  • Awareness of ITIL Incident Management process 
  • Good interpersonal, organizational, and communication skills 
  • Ability to work independently as well as part of a team 
  • Previous Technical Support experience

Nice if you have:

  • Knowledge of AWS and New Relic 
  • Basic knowledge of Kubernetes

Job description

As a Cloud Engineer:

You enjoy using new technologies to help our clients increase the pace and efficiency of solution delivery. Driven by curiosity, you constantly explore ways of improving and are constantly building new skills. You thrive in a collaborative and productive team environment where ideas are freely exchanged.

You can work on a 24/7 hour shift pattern and you will work closely with your teammates to work through our group’s queue.

Duties and Responsibilities:

  • Manage client cloud infrastructure 
  • Troubleshooting customer’s infrastructure issues based on incoming alerts and follow runbook instructions 
  • Engage in supporting other team members when required
  • Joining major incident calls and keeping timelines
  • Updating major incidents according to SLA’s

What we offer:

  • High quality external and internal technical trainings with a dedicated training department. 
  • Reimbursement of certificates and tuition fees for qualifications that are part of your individual training and development plans.

Monthly benefits package:

Fixed benefits:

  • Private medical subscription
  • Work from home allowance
  • Transportation allowance
  • Easter/Christmas bonus
  • Free Bookster corporate library subscription

Flexible benefits:

  • Meal tickets 
  • Vacation & cultural vouchers
  • Retail vouchers (eMAG, IKEA)

Company description

Who we are

SCC is the technology division of Rigby Group PLC, a family owned and operated business with interests in aviation, airports, hotels, property development and financial services.

What we do

We enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across Europe. We serve over 2500 customers in more than 50 countries and operate out of 75 locations in the UK, France, Romania and Spain.

Our areas of expertise include hardware, software, networking, IT security, Cloud, data centre services, print management and mobile devices.

Our mission: to make IT work for our customers to improve the way they do business, deliver quality IT solutions and services that change the way businesses do business, deliver long-term profit to invest back into the business and nurture a winning network of partners to create enduring value to our customers.

*Thank you for choosing to contact us. By sending your resume, you agree to our processing of your Data for recruitment purposes (where Data refers to your personal information such as your name, phone number, email address and your resume). We assure you that your Data will be used for recruitment purposes only, for a retention time of 5 years or until you decide to withdraw your consent, at any time, by sending an e-mail to Also, you may contact us on the same e-mail address to exercise any of the rights granted by GDPR (Regulation 2016/679).

We are SCC – great things happen when we work together!

Cloud Support Engineer (AWS)
SCC Services Romania

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