Order to Cash Specialist with German-Remote

In this role, you'll be responsible for all the activities related to I2C domain

Reconcile the agent account as per remittance provided by the account current agent

To post the amount on policy bill lines received from Agent for policy premium

Follow up with the agent on delinquent items and for the amount lying in suspense account

Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics

Provide relevant process reports on a timely basis

Ensure adherence to established attendance schedules i.e. per predefined rosters

Ensure adherence to company policies and procedures

Coaching and grooming of team members to build a strong and efficient team

Good analytical and problem-solving skills

Ability to communicate verbally and through emails with businesses

Eye for Detail and High level of accuracy

Ability to prioritize effectively, be flexible as needs change

Positive attitude with a focus on continuous process improvement and an open mind to change

Proven ability to build effective working relationships with clients & internal stakeholders