Accounts Receivable Collections - Senior Process Associate - German - Remote RO

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

We are inviting applications for the role of Accounts Receivable Collections – Senior Process Associate – German – Remote RO!

You should have high German and English language levels and have a basic understanding in accounting. The job description holder might work based on the schedule committed with the client (differences may appear at the start and end hour, break length, bank holidays, work related travelling).

Responsibilities 

The purpose of the position is processing of all customers related invoices, credit notes and payments as well as accounts receivable communication with the purpose to accurately settle and timely collect all customer receivables; ensure appropriate reporting on the process performance: 

•    Booking of Incoming Payments: Bank Statement and Remittance advices.
•    Processing credit notes.
•    Maintaining customer master data: New customer set up & Changes.
•    Handling unapplied cash: Unapplied/unidentified payment investigation & Cash collected at the month end.
•    Coordinating query resolution/dispute management: Verbal & Written Communication with client and related departments.
•    Handling dunning letters/collection letters: issuing, checking and sending them to the client.
•    Reading and learning the operating procedures, contributing to the improvement of it, calling out of all unsolved/unclear issues to the Architect.
•    Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.
•    Successfully graduating the training plan dedicated to the position and the tasks;
•    Training other team members regarding the daily tasks whenever vital and requested by the manager;
•    Updating the working procedures periodically;

Qualifications we seek in you!
•    University graduate (economic studies represent an advantage)
•    Accounting knowledge – basic level
•    Similar experience in the field
•    Work experience with and ERP system (advantage)

Preferred Qualifications / Skills 
•    Organized personality with attention to details and customer orientation
•    Ability to handle client on one-on-one basis, via e-mails and calls
•    Energetic, self-motivated with ability to work both independently and as part of a team
•    Accurate, logical problem solver
•    Communicative and ability to learn

What can we offer? 
•    Attractive salary
•    Stable job offers - employment contract
•    Work in a multicultural and diverse environment with employees from over 30 countries
•    Genpact supports professional trainings and great career development opportunities
•    Free access to our award-winning learning platform 
•    Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.