Junior client Advisor with German

Candidatul ideal

We are looking for a proactive candidate to join our client in Brasov!

Main requierments:

• You are fluent in German and English;
• You are determined to find the best results and solutions, even when pressure and changes arise.
• You understand market changes to drive industry-relevant solutions to customers, building trust with stakeholders and bringing value in the process.
• You have the mindset of a winner, knowing that nothing can stop you from becoming greater and greater.

Descrierea jobului

Main responsibilities:

• Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations;
• Answer to the client’s or supplier´s requirements in the professional manner by demonstrating and using of professional knowledge;
• Create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base;
• Proactively initiate follow-up calls;
• Solve problems largely by precedent with referral to detailed instructions/procedures;
• Ensure the continuous improvement of response time to complaints and queries;
• Gather full scale knowledge and be able to recommend the most appropriate solution for the customer and answer clients’ questions regarding our services.

• Competitive salary and bonuses
• Meal tickets
• Health insurance
• Stomatological insurance
• Other benefits that will be discussed further on.