Data Analyst

Who are we?

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software, and solutions, and is complemented by a network of nearly 250 service centres worldwide. 

What will you do in our team?

We are now looking for a Data Analyst to join our Customer Experience, Business Support and Transformation team. The role will be based in Cluj-Napoca, Romania.

The Data Analyst is responsible for identifying and solving problems through analytics and statistical models using data analytics, programming, and statistical models. Data analyst will focus on combining data to find new patterns relevant to the business or other stakeholders.

The Data Analyst will follow the data analytics lifecycle – understand end-user requirements, collect necessary data, clean and analyse data, creating visualizations to present insights. Data mining, cleaning and feature engineering to predict the future results.

You will support your colleagues within the Customer Experience, Business Support and Transformation team with business support and transformation projects and develop reporting solutions to support existing and new processes.

What will you be doing?

• The extraction and analysis of complex data from multiple sources to the specifications required by the business, this will include using the Vertiv Critical Insight monitoring platform as part of the major expansion of the ESAAS pilot project with the addition of 40 sites.

• Developing, delivering and maintaining a suite of reports and dashboards to enable the business to meet customer demands whilst operating as effectively and efficiently as possible.

• Developing a thorough understanding of business objectives and issues, interpreting these needs into the requirements of internal and external customers.

• Involvement with the development, testing and deployment of new business systems across EMEA. Building specifications on the data fields from the business system where required.

• Support the EMEA Service Operations team with reporting solutions, identifying trends, and providing recommendations based on data.

What are we looking for?

• Previous experience working as a Data Analyst or Business Intelligence Analyst for minimum of 3 years

• Degree level education in a relevant area, for example Computer Science, Mathematics, Statistical Modelling

• Excellent understanding of and ability to use several programming languages including SQL, Python, R, Tableau, Power BI, SQL Server Reporting Services

• Understanding of large data systems and using appropriate techniques to retrieve, define and publish data models.

•Familiar with using a range of data sources including Oracle EBS, Excel, Smartsheet, SharePoint, etc

• Excellent customer service & strong communication skills, fluent in written and spoken English.

• Self-starter, ability to plan, organise and manage time effectively with an ability to work under pressure.

• You will be expected to operate individually and as part of a team.

WORKING CONDITIONS:

This is a full time office based position based at our centrally located facility in Cluj-Napoca; working hours are typically 09:00 to 17:30 with 30 minutes lunch break, but some locally agreed flexible working is possible.

The successful candidate may be required to stay away from home occasionally at Vertiv sites across EMEA.

What will you get in return? 

• 13th salary.
• Meal vouchers.
• 10 additional days of annual leave because we care about your leisure time.
• Medical insurance because we care about your health.
• International exposure regarding the work you will be doing.
• Sabbatical leave to focus on a hobby, attend a full-time course or simply take a break to introspect with your job guaranteed on return.

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment