P2P Process Expert

Who are we?

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

What will you do in our team?

As P2P Process Expert within the GBS you will act as Process Business Owner, and you will be responsible for providing support, analysis, and research into complex problems and processes relating to the P2P Function.

In this role you will need P2P domain skills, excellent project managements skills, a process improvement mindset, ability to listen and address specific problems, articulate solutions, and coordinate different project implications.

We are now looking for a colleague to join our team in Cluj-Napoca. 

What will you be doing?

I.      Identify and promote transformation and process improvement opportunities

·       Support the finance transitions from the EMEA regions to the GBS - including transition related activities such as, onboarding, knowledge and change management.

·       Nurture a culture of continuous improvement, best practice sharing and process standardization

·       Perform review of root cause analysis to determine causes of missed performance metrics and/or incidents and lead redress.

·       Design and implement solutions for the processes in scope; Identify and recommend improvement towards more automated processes.

·       Partner with AP Managers and IT to assess performance of current systems and improvement / change opportunities.

·       Continuously drive efficiency growth initiatives in-line with GBS Objectives & Key Results.

II.     Support service delivery and performance standards

o   Together with P2P Group Manager and the AP Managers, builds the governance and framework for the Accounts Payable related processes and ensures that the team members adhere to the core operating model as defined.

o   Support defining metrics to measure end-to-end service performance, quality, and customer satisfaction.

·       Continuously benchmark the department service delivery model against other companies to identify and support implementing process improvements and cost gains initiatives.

·       Responsible for the process-specific policies and updating them to drive process efficiency.

·       Responsible for the management of a rigorous financial control framework and ensuring compliance with Sox requirements.

·       Ensure process documentation creation and updates (PGDs &WIs).

·       Prepares flowcharts and other related reporting packages to track both project deliverables/ timelines and key issues.

III.   Support functional resources and provide technical knowledge

·       Partner with the AP Managers and ensure the process operates efficiently and effectively.

·       Escalate process issues to respective businesses owners in a timely and structured approach.

·       Drive team members to promote value added activities, focus on exceeding customers’ demands and establish role in the end-to-end process.

·       Support with training and development of the staff, to ensure that all process matters are dealt with in a timely manner and in accordance with company guidelines and associated legal policies.

·       Identify and resolve complex problems within the department by applying experience and knowledge of process standards and problem-solving skills.

·       Liaise with local Learning & Development teams to facilitate learning, processes improvement/ validation and logistical coordination.

·       Serve as technical expert for P2P operations and project teams providing technical direction, interpretation, and alternatives.

·       Develop and train staff on Oracle, Dataserv and additional tools functionality and look for efficient ways to utilize the systems, Supports with testing and system implementations.

What are we looking for?

Education: Bachelor’s degree in Accounting, Finance or Business (preferred).

·       3-5 years of experience in the GBS, SSC or BPO environment, Procure to Pay activities.

·       Experience with ERPs (Oracle preferred) and invoice management tools.

·       Strong understanding of controls required within the P2P function.

·       Proficient in MS Office tools – Word, Excel, PowerPoint.

·       Project management skills.

·       Experience in managing continuous improvement and fluency in C.I language (Kaizen, VSM, etc.); PMP, Lean or Six Sigma qualifications/ trainings.

·       Ability to effectively manage time and resources against agreed deadlines for activities.

·       Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.

  Language skills: English at advanced/native level. Other additional major foreign language is a plus

What will you get in return? 

• 13th salary. 
• Meal vouchers. 
• 10 additional days of annual leave because we care about your leisure time.
• Medical insurance because we care about your health. 
• International exposure regarding the work you will be doing. 
• Sabbatical leave to focus on a hobby, attend a full-time course or simply take a break to introspect with your job guaranteed on return.

If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!