Sales Support Project Coordinator with French

We are hiring a Sales Support Project Coordinator with French to join our team in Cluj Napoca and support the French Sales organization. Our Sales Resource Network team supports the internal sales organization to translate our insights into office furniture solutions for our customers. The group is responsible for creating significant, positive, innovative, and memorable impact on regional sales, the tailoring of the client experience, being a single point of entry for sales (coordinating sales enabling functions) & creating customer-specific communication materials.

What You Will Be Doing:

Assist senior Proposal Coordinators or independently handle smaller projects:

• Collaborate with sales team to form an internal cross-functional group including sales reps and experts from support functions.
• Understand client needs from tender documents and sales input, then align resources, prepare strategy, assign tasks, and manage proposal process in a timely manner.
• Develop positive relationships with colleagues from various departments like Pricing, Contracts, Engineering, Product Marketing, Procurement and all sales support departments.
• Enhance capabilities in managing sales opportunities and resource allocation for optimal output.
• Gather, organize, and maintain proposal documents from internal sources (such as Finance, Sustainability, Operations and more), ensuring a comprehensive Knowledge Library.
• Support internal projects aimed at improving sales effectiveness and efficiency.

Direct customer support: 

• Create quotation solutions based on Steelcase and third-party product offerings, for both direct and indirect business models.
• Translate quotations into the pricing spreadsheet.
• Communicate with internal and sometimes external customers to understand and define project requirements and propose suitable solutions.
• Collaborate with team members and external teams across EMEA and globally to fulfill requests from start to finish.
• Maintain a thorough understanding of Steelcase, partner, and third-party product portfolios through product trainings (for existing and new products to be launched).
• Review and process quotes and orders for the direct business model.
• Interpret drawings and configure basic applications in Pcon Planner.
• Provide timely and accurate responses to support sales efforts, contributing to increased win rates and profitability.
• Generate customized customer sales reports using SAP extracts, Excel, Tableau, and PowerPoint.

Your Future Team:

The French sales support team is part of a unique pool of varied expertise supporting the French Sales organization on a day to day basis as well as on key customer projects through tenders. Multi-disciplinary, agile with a strong business and customer mindset each individual thrive to support through their expertise at each step of our sales cycle to provide the best support and experience to our customers.  The core team is located in Paris with some team members across French regions.

Who You Are: 

Required Skills and Competencies 

• Fluent in English and French; 
• Proficiency in Microsoft Excel and PowerPoint;
• Ability to effectively manage the pressure of tight deadlines and multiple requests with a dedicated focus on finding solutions.
• Demonstrates a high level of diligence and attention to detail.
• Possesses critical thinking and problem solving skills.
• Demonstrates excellent organizational and time management skills.
• Demonstrates a commitment to understanding processes and driving continuous improvement.
• Demonstrates effective communication skills, flexibility and assertiveness.

Preferred Skills and Competencies

• Apprenticeship or bachelor’s degree, preferably in Business, Communication or Marketing;
• 0-2 years’ experience in sales, marketing or sales support functions;
• Experience in project management is a plus;
• Good knowledge of the sales journey and broad general business knowledge.

Benefits

At Steelcase, we care about our employees and we want to recognize their effort through a significant package of benefits which includes fixed and flexible benefits (18.590 RON gross per employee/year).

Flexible benefits budget that can be spent on any of the following options:

• Reimbursement of your outside country vacation up to 6000 RON/year and vacation vouchers for Internal tourism
• Trainings and accreditation in accordance with your job description
• Reimbursement for public transportation or fuel
• Meal tickets
• Private pension
• Gift vouchers for special events according to the legislation: Christmas, Easter, 8th March, 1st of June
• Culture vouchers (for bookshops, theaters, cinemas, festivals, concerts etc.)
• Sports discounts for gyms, spa & relax, sport equipment and articles... and others.

Fixed benefits:

• 25-30 days of annual leave (depending on your seniority)
• Healthcare Subscription at Regina Maria: Expert Complete package
• Private Life Insurance, with coverage for temporary work incapacity and critical illness up to 90000 RON
• Private Health Insurance with coverage for hospitalization and surgery costs up to 8000 RON/year
• Financial support for special life events
• Work anniversary and birthday kits
• Learning & Development opportunities via Udemy, EdX, internal trainings etc.
• Office perks: well-being initiatives
• A hybrid model of work and flexible program.

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:  

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities. 

Our Approach to Hybrid Work: 

At Steelcase, we have always believed that the office is our best place to work. Our workplace is designed to foster collaboration and engagement, providing employees with a space to do meaningful work that drives results. Levels of flexibility vary by role and team, and employees and their leader need to align on expectations of flexibility.  

What Matters to Us:

More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. 

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.