Credit Collection Analyst with German - part time 6h or 4h

Description:

·         Manages the assigned outstanding accounts

·         Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters

·         Records information about financial status of customer and status of collection efforts

·         Receives calls from customers who have inquiries related to their ledger account balances or payments

·         Establishes and monitors credit limits

·         Processes orders on hold by assessing associated risk and liaising with customers

·         Records information about financial status of customer and the status of assessment process

·         Processes written queries (mail/fax/post) received from customers within agreed SLAs

Requirements

·         Very good language skills both written and spoken in German (a minimum level of B2)

·         English as a second language is required

·         Educational background in Accounting/Economical field is an asset

·         Experience in activities that imply relation with customers/call center/front office activities is a plus

·         Very good interpersonal skills and ability to work in a team

·         Professional approach to work and positive attitude

·         Capacity to work under pressure

·         Good organizational skills

·         Good practical knowledge of MS Office tools