Specialist IT Operations - IT Security

Are you passionate about safeguarding digital landscapes and ensuring the integrity of IT infrastructures? We're seeking a driven and experienced Specialist in IT Operations with a strong focus on IT Security to join our dynamic team. In this role, you'll be at the forefront of fortifying our systems against potential threats, implementing robust security protocols, and ensuring seamless operations across our IT environment. If you're driven by a passion for cybersecurity and ready to make a difference, we're eager to welcome you aboard!

Your tasks:

·         Work on service requests, changes and incidents related to our IT Security services.

·         Provide second level support for the applications and platforms within our IT Security portfolio.

·         Manage our endpoint protection platforms (EDR, Host Encryption, Mobile Security).

·         Provide strong authentication and SSO capabilities to our internal customers.

·         Follow up on vulnerability assessments and prioritize remediation initiatives.

·         Perform initial triage of incidents impacting our overall IT security posture and collaborate with our IT Security Analysts.

·         Support basic management tasks in our next-gen firewall platform and assist in troubleshooting connectivity issues.

·         Create and maintain IT Security-related documentation in our internal Knowledge Base.

Your skills:

·         University degree or at least 3 years of experience in a similar position.

·         Strong analytical skills and structured approach to troubleshooting.

·         Expertise in managing IT Infrastructure technologies in large enterprises.

·         Administration of Microsoft solutions (Client/Server OS, Active Directory).

·         Understanding of Microsoft Cloud concepts (Entra ID, Azure, M365).

·         Scripting to drive automation, preferably in PowerShell.

·         Basic understanding of ITIL framework.

·         Clear and concise communication skills in English, both verbally and in writing.

·         Team player with a proactive mindset regarding collaboration and service delivery.

The ideal candidate will be willing to travel internationally when necessary, collaborate globally with support teams, show a willingness to learn, and have a positive and flexible attitude.