Customer Service Manager

CANDIDATE’S PROFILE

• Experience in logistics domain in Automotive industry
• Experience on management position
• English Language (German Language is an advantage)
• Good MS Office Knowledge
• Communication and relationship skills, responsibility, initiative, and dynamism

RESPONSIBILITIES

• Is responsible for customer’s demands continuous follow up on item level in short, mid and long – term perspective (performs EDI errors processing): to negotiate with customer delivery dates, where it is a case; to be the main contact person between production plant and customer material disposition
• In case of customer demand fluctuation is responsible: to get in contact with customer material disposition in order to clarify a root cause of demand fluctuation
• Inform plant production planning and procurement about fluctuation
• In case of significant positive/ negative deviation there is a negative impact on plant revenue due to volumes decrease / are needed extra resources in order to cover additional customer demands inform Key Account Manager
• Inform customer after alignment with plant operational team and Key Account Manager

COMPANY OFFERS

• Developing a career in a successful company
• Motivating salary according to the position requirements, professional experience and qualification
• Attractive training opportunities
• Working conditions at European standards
• Meal allowance

HOW TO APPLY

Send Your CV, specifying the position for which you are applying, to the e-mail address: Moldova.HR@gg-group.com.

For employment questions contact us at: 0601 00 928; 0790 00 969; 0231 89 300.