IT Service Desk Technician with German

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer ouremployees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

Freudenberg Performance Materials is a leading global supplier of innovative technical textiles for the markets of automotive, building materials, apparel, energy, filter media, healthcare, building interiors, shoe and leather goods as well as specialties. The company generates sales of approx. billion euros, has 32 production sites in 14 countries around the world and more than 5,000 employees. Freudenberg Performance Materials attaches great importance to social and ecological responsibility as the basis for its business success.

IT Service Desk Technician with German

Responsibilities:

• Working in IT first level support and receive IT-relevant requests;
• Process, document and solve IT user requests (faults, service requests and demand requests) by telephone, e-mail, ticket system or other defined communication channels in 1st level IT operations;
• Provide support in the client hardware and user lifecycle management, including the maintenance of assets;
• Administration of the current Microsoft Azure Cloud Services according to predefined standards and processes in the context of 1st level operations area.

Qualifications:

• Successfully completed studies in the IT sector or comparable education;
• Practical work experience as an IT technician in 1st level support;
• Very good and up-to-date knowledge in the area of Microsoft client architecture (hardware, software, operating system);
• Good knowledge in the area of Microsoft technologies, especially Azure Cloud, Active Directory, SCCM and Intune;
• Knowledge in the area of network & server infrastructure is an advantage;
• Ability to work independently, as well as being customer oriented;
• Fluent in German and English.

If you like to make a difference and if you would like to be a part of a growing, successful company, then this is the moment to join Freudenberg and become part of a great team!