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Service Specialist

Poziții disponibile: O poziție
Engineering services with a focus on software and digitization

You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems. If you are a professional looking for an opportunity to grow, Emerson has an opening for you as Service Specialist. 

As the Service Specialist you will be responsible for end-to-end quote-to-order delivery to customers across various process industries (such as Life Sciences, Chemical, Energy, Power and Renewables) within Emerson Systems & Software Lifecycle Services business portfolio and support Emerson sales teams in the pursuit of new business opportunities. We look forward to seeing your application!

  • Customer Relations – ensure understanding, managing and satisfying each requirement or expectation from customers or company’s partners through remote communication or site visits;
  • Quote-to-Order Execution – take ownership of the assigned Technical and Commercial Quote-to-Order scope delivery within Emerson Systems & Software Lifecycle Services business portfolio, following the standard process; ensure the innovative and cost-effective solutions are proposed; proactively apply methodologies, resources and techniques for minimizing the execution cost, whilst maintaining the requisite schedule and quality; ensure partners are proactively informed on the status or any challenges;
  • Knowledge Sharing – acquire, maintain, and actively share knowledge and experience with the team and the more comprehensive organization; support on-the-job development of other Service Specialists;
  • Take other responsibilities or tasks, including those related to Ethics and Information Security policies within the skills and abilities, whenever reasonably instructed. The business reserves the right to make reasonable adjustments in line with business requirements.

Who You Are: 

You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You consistently apply a business driver and marketplace focus when prioritizing actions. You adjust communication content and style to meet the needs of diverse collaborators. You model and encourage the expression of diverse ideas and opinions empowering your team. You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts

For This Role, You Will Need:

  • University degree
  • English language - Advanced Level 
  • Excellent communication skills

Preferred Qualifications that Set You Apart: 

  • Preferred experience in commercial and sales support activities or in the process automation field for various industries
  • Willingness to travel mainly for shorter periods (up to 10%) as required

Our Offer to You: 

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to build a workplace that is encouraging and rewarding. Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix. Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around u.


Service Specialist
  • Cluj-Napoca

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