Associate Service Administrator - 9 months

We are looking for an Associate Service Administrator, based in our office within Cluj-Napoca, Cluj, who will be primarily responsible to offer administrative support for Emerson Process Management SYSS Sales Service and Operations teams and locations across Europe with regards to various types of orders placed by customers!

In This Role, Your Responsibilities Will Be:

• Log all customers orders into CRM following the SYSS Sales Management guidelines;
• Take ownership for customer orders received against quotations and verify them for accuracy;
• Check all Compliance, Checkpoint and Commercial data on purchase order according to European SYSS Standards. Bring up any queries to customer/relevant department;
• Enter orders into the sales order processing systems ensuring all data is checked and accurate;
• Ensure that the factory items have been scheduled for shipping, internal orders are placed by the purchasing department;

Who You Are:

You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You evaluate pros and cons, risks and benefits of different solution options. You promote high visibility of shared contributions to goals. You adjust communication content and style to meet the needs of diverse collaborators. You relate comfortably with people across levels, functions, cultures, and geography. . You consistently apply a business driver and marketplace focus when prioritizing actions.

For This Role, You Will Need:

• University degree or equivalent experience;
• English – advanced level;
• Good communication and collaboration skills;
• Good PC skills: MsOffice Package (especially Excel), Outlook;

Preferred Qualifications that Set You Apart: 

• Previous experience in a similar position is an advantage;
• Knowledge of MRP/ERP systems

Our Offer to You

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. 

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix. 

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.