Fraud Prevention Specialist

Here, at Business-Class, we strive to become the number one choice for all premium-class travelers. A mission we won’t be able to achieve without the right people working together hand-in-hand to accomplish the same purpose. We are dedicated to providing the very best product paying detailed focus on the customer
service and satisfaction in order to gain loyal repetitive clients eager to be working with our employees.
We are carefully choosing the best personnel and contribute to their self-development and improvement over the years by providing a great working atmosphere and numerous other benefits:

• Official employment
• Initiation and systematic trainings
• Motivational team-building activities
• Modern office downtown equipped with relaxing areas and complimentary supplies of water, tea and coffee
• Flexible schedule
• Attractive official salary and bonus system agreed individually with the employee
• In-house and offline events
• Experience in numerous projects, possibility to improve foreign languages and visit Business Class international offices
• Career growth opportunities

Duties and responsibilities:

• Call cardholders to verify orders when applicable
• Investigate suspicious behavior inquiries from Customer Support Representatives
• Verify customers using 3rd party search tools
• Return calls to cardholders requesting more information regarding unauthorized charges
• Perform other duties related to the field as assigned by the supervisor.

Requirements and qualifications:

• Proficient written and verbal English
• Excellent communication skills
• Possibility of working extra hours - & over the weekend
• no prior experience required