Qualifications: University studies – preferable Informatics or Engineering.

General skills:

• fluent English language, spoken and written;
• IT Help desk process knowledge;
• experience with Enterprise software tools like:  IARP, PLM, PMS;
• nice to have knowledge of installation and configuration of CAD system;
• basic LINUX knowledge;
• attention to detail;
• organizational skills.

Typical works include:   

• Manage users (create account for new users; deactivate account of dismissed users; manage requested access and permissions);
• Manage projects (create new projects in systems and provide the team access);
• Manage repositories (create new git repositories and manage user access and integration in EasyRedMine);
• Training on the job for new users;
• Analyze users requests, collect details and act as interface with second level help desk.

Tools: Microsoft Office, EasyRedMine, TeamCenter GIT/GITOLITE, TestLink, Moodle.