Internship – Technical Support Analyst (part-time)

Are you passionate about financial software solutions in the rapidly changing technology landscape?

Wolters Kluwer is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. 

Join our teams, take your career to the next level and apply now!

Job Description

• Resolve standard technical and product related issues reported by users via e-mail, telephone and remote access, using established policies and procedures
• Analyze technical questions or reproduce technical problems and provide or develop appropriate solutions related to supported applications/functionality using general knowledge acquired through education or experience 
• Perform routine assignments and use established department policies and procedures to solve problems

Qualifications and Skill Set

• Students during their bachelor’s degree studies or master’s degree studies
• Database knowledge, MS SQL or Oracle
• Knowledge of Java, C++, VB and VB script, HTML would be advantageous 
• Demonstrating commitment and results-oriented 
• Fluent in English, both written & spoken
• Excellent communication (written and oral) and interpersonal skills
• Team player

Internship structure

• Schedule: part time, 6h per day
• Location: The Office, Cluj-Napoca, Str. 21 Decembrie 1898, nr 77
• Duration: 6 months
• Start date: any date starting from April 1
• Possibility of remaining in the company on a new role after 6 months (if desired and when there is a suitable open position)

We are excited to meet you!