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Customer Quality Engineer with German

Poziții disponibile: O poziție
166
0
FULL-TIME
Auto & Automotive
Brașov
Vitesco Technologies

Our Quality Department in Brasov is looking for a new colleague to support the Customer Quality Team!

 

As a Senior Customer Quality Engineer, you will:

  • Coordinate customer complaints using quality tools (8D, 5Why, Ishikawa, FMEA);
  • Follow-up of the corrective actions established together with 8D team;
  • Approve and coordinate sortings in customer locations;
  • Monitor and maintain customer portals;
  • Be responsible to make the Risk Assessment: impact levels to customer, plant, Business Unit and Corporate;
  • Be responsible to initiate the Task Force Meetings based on assessed risk level;
  • Be responsible to know and apply customer specific requirements;
  • Monitor Customer Performance Rating / Score Card: Analyze score card and coordinate improvement plan;
  • Analyze customer warranty trend data;
  • Monitor warranty costs;
  • Check and approve warranty payment;
  • Be involved in no Trouble Found (NTF) reduction activities;
  • Support and coordinate cross-plant issues;
  • Maintain lessons learned.

 

What will you need to succeed:

  • Knowledge of automotive technology;
  • Fluent English (written and spoken);
  • Very good PC knowledge (MS Office);
  • Very good presentation skills;
  • Knowledge of analysis tools ( e.g. OBD, FFA);
  • 3-5 years experience in automotive;
  • Min 2 years experience in quality;
  • Customer experience;
  • Graduate in automotive engineering, mechanical/ electrical engineering or equivalent education, ideally with additional business skills.
     

What we offer:

  • Integration program in a professional, young and dynamic team;
  • Competitive salaries (based on performance) & benefits;
  • Health & wellness benefits (private health insurance, sport activities);
  • Professional development opportunities;
  • Stability;
  • International work environment & traveling opportunities.
Customer Quality Engineer with German
Vitesco Technologies
  • Ghimbav

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