Tele-Sales Executive with French

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers and 20,000 employees worldwide,

The Tele-Sales Executive makes outgoing calls or cold calls to new and existing partners and end user customers to present Vertiv’s products and services offering and current active marketing programs & promotions with a key focus on nurturing non-named account Longtail Resellers

KEY RESPONSIBILITIES

• Deliver prepared sales talks presenting the Vertiv Partner program benefits and support partners with registering in the VIP & VPP programs; 

• Present the company and adjust call scripts to better target the needs and interests of specific individuals;

 • Communicate with customers to understand their business requirements and needs; 

• Partner Onboarding: welcome call and walk through the highlights of the partner portal, presenting the trainings, tools processes and resources available; 

• Record into CRM a summary of most important aspects of the call, customer feedback, pain points on all the interactions with the partner;

 • Targeted partner call outs such as reactivating dormant partners;

• Generate, pre-qualify and help manage channel sales leads in collaboration with Vertiv partners, ISR team and Vertiv Channel sales; 

• Answer questions about product specifications and pricing;

• Maintain a list of potential leads on CRM and follows up with those customers by making subsequent sales calls; 

• Segment to recruit them as partners, generate leads and build positive long-term engagement through regular nurturing. Support with: 

• Planning, implementation and analysis of promotions; 

• By developing an understanding over time of the partner/reseller/ distributor behaviors, likes, dis-likes, trends and competitive channel landscape in their regions; • Inviting and following up on webinars; 

• Gather feedback from the market on our competitors; 

• Be aware of all pricing, promotions, actions, event within the sales team.

REQUIREMENTS

Education: 

University degree in Sales & Marketing, commercial education or equivalent experience in telemarketing or sales. 

Experience: 

• Field sales, Inside Sales, tele sales or sales assistant experience;

• Strong verbal communication skills with a clear message (content and pronunciation); 

• Expertise with Customer and/or Partner Relationship Management databases. 

• Language skills: French C1 / Native is preferred 

Key competencies:

• Communication: Demonstrate excellent listening and communication skills (written and verbal in particular on the phone). 

• Relationship building: Understand, value and master personal relationship building in a remote (phone/email) environment. 

• Results Oriented: Revenue oriented, and can be counted on to consistently meet and exceed goals.

 • Teamwork: Organize and direct effective teams at the cross-functional level that consistently achieve stated goals.

 • Initiative: Work independently and is highly motivated to initiate and accept new challenges. 

• Professionalism: Exhibit appropriate attributes in all aspects of performance and demeanor.