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Azure Infrastructure Support Engineer 247 Remote

Poziții disponibile: O poziție
1469
0
FULL-TIME
IT & Software
Iași
SCC Services Romania

Join us in this exciting journey and be part of the Oworx Support Team where you can wow our customers with your technical prowess. You will work with a collaborative, energetic and welcoming bunch of Oworxians dedicated to continuous learning and quality outcomes - we look forward to meeting you!


Main duties and responsibilities:


  • Maintenance and utilisation of full suite of Azure Terraform modules
  • Management and monitoring of ticket queue
  • Rota cover for 24/7 service and/or on call
  • Deliver build and support for customer solutions, leveraging automation and delivery mechanisms for efficiency and scalability
  • Provide transition support for Azure Cloud environments
  • Azure platform changes of varying complexity
  • Troubleshooting issues of the varying complexity
  • Drive strong customer satisfaction (NPS) through Exceptional Support
  • Support the success and development of others in the team


Required skills:

  • A strong background in Azure and/or demonstrative hosting-specific technical skills:

                        o   Compute and Networking

                        o   Storage and Content Delivery

                        o   Database

                        o   Administration and Security

                        o   Deployment and Management

                        o   Application Services

                        o   Analytics

                        o   Mobile Services

  • Working knowledge of Azure Products & Services, Relational and Azure Cosmos DB Databases, Caching, Object and Block Storage, Scaling, Load Balancing, CDNs, Networking etc
  • Excellent working knowledge of the Windows or Linux operating systems (RHEL, CentOS and Ubuntu) or strong Networking skills. PowerShell / Shell scripting, experience of supporting and troubleshooting issues and performance.
  • Intermediate understanding of central networking concepts: VLANs, layer2/3 routing, access lists & load balancing
  • Good understanding of design of native Cloud applications, Cloud application design patterns and practices
  • Microsoft Certified Azure Administrator - AZ100, AZ101.



Desirable skills

    • ITIL foundation certification minimum
    • Working knowledge of ServiceNow
    • Good understanding of one or more programming languages
    • Good understanding of DevOps practices and methods – Agile & Lean Development, CI/CD pipelines, Jenkins, Automation etc.
    • Knowledge of hybrid Cloud technologies.
    • Experience with Cloud formation and Sceptre
Azure Infrastructure Support Engineer 247 Remote
SCC Services Romania

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