IT Helpdesk Team Member

Job description:

The Helpdesk Team Member will be a part of a professional and service-oriented helpdesk team, working with diverse and cutting-edge technologies and will be responsible for providing IT support globally.

The perfect candidate would mix technical and customer service skills and be passionate about technology and helping people.

Responsibilities:

Provide IT support for our employees worldwide;

Follow up with our employees and provide best-in-class service;

Gain knowledge in cutting edge IT platforms, applications and infrastructure;

Strong customer service and troubleshooting skills;

Ability to communicate technical information, both verbal and written, to a wide range of end-users;

Create and revise training materials, mentor new team members.

Requirements:

1+ years of experience with providing IT support,

Experience with Windows 10, Office 365, Windows Servers, TCP/IP, Active Directory;

Customer service oriented;

Eager to learn and grow professionally;

Platforms we use;

Microsoft Windows Office 365, SharePoint, OneDrive, Skype for Business, Active Directory, SQL;

Windows desktop and server operating systems;

Cloud based applications: Salesforce, SuccessFactors;

Networking, VPNs, remote access, IP Telephony;

Fluent English (writing and speaking).

Conditions:

An exciting job opportunity in a fast moving and fascinating industry with unique learning experience;

Professional Trainings on company's technologies and practice in a fully equipped laboratories;

A competitive salary linked to your performance;

Lunch compensation;

Refreshments;

Private medical insurance.

Interested candidates please send CVs to e-mail: 

vb40@search4staff.com, with indication of the vacancy code: HTMVB

Selected candidates will be invited for an interview.

Additional questions can be asked on the number: +373 60 522 274

You can see all our vacancies on the website: www.search4staff.com