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Fulfillment Leader - Assistant Manager - Spanish - Remote EMEA/EU

Poziții disponibile: O poziție
81
0
FULL-TIME
Servicii & BPO
Iași
Genpact

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Inviting applications for the role of Fulfillment Leader – Assistant Manager – Spanish – Remote EMEA/EU!

Responsibilities

•    Collaborates inside the company with members of the same team or other teams in order to accomplish the allocated tasks;

•    Collaborates outside the company with client representatives, within the authority limits allocated by the process operating procedures or direct manager.

•    Manage the entire order fulfillment process from order receipt to delivery, ensuring all customer expectations are met or exceeded.

•    Coordinate with internal teams such as production, logistics, and Site managers to ensure orders are fulfilled on time and accurately.

•    Develop and implement efficient order fulfillment processes, continuously improving and streamlining procedures to increase productivity and ensure On-time delivery of parts to customers.

•    Collaborate with external partners such as carriers, vendors, and suppliers to ensure timely delivery and optimal service levels.

•    Analyze order data and KPIs to identify areas for improvement and develop strategies to enhance order fulfillment performance.

•    Develop and maintain strong relationships with internal and external stakeholders to facilitate effective communication and collaboration ensuring smoother fulfillment.

•    Checking for Global inventory across sites and geographies to fulfill critical orders by initiating the appropriate internal process for inventory movement.

•    Coordination with Planners/Buyers for order with no PR/PO and ensure completion

•    Coordinate with buyers to expedite material supply from Suppliers for critical orders.

•    Ensure compliance with all relevant regulations while processing / expediting orders including customs and import/export laws of countries in Europe.

•    Follow-up new part activation with Sourcing & Planning

•    Support on Expedite Project (Services & Planning)

•    Support on Expedite Project (Sourcing & Warehouse)

•    Transport invoice cost analysis per priority

•    SMI Reduction- look for opportunities to reduce inventory by offering alternate parts.

•    Experience with Handling Drop shipments.

•    Placement and follow-up of PO requisition

•    Data collection Import & Export. Import & Export clearance including compliance letter.

•    Follow-up new part activation with Sourcing & Planning

•    Contact planning to verify item relationship.


Qualifications

•    Bachelor's degree in business, logistics, or a related field.

•    5+ years of experience in order fulfillment.

•    Strong understanding of international shipping and customs regulations

•    Excellent communication and interpersonal skills.

•    Ability to develop and implement process improvements and manage change effectively.

•    Proficient in using order management systems and other relevant software tools.

•    Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

•    Ability to multitask and prioritize in a fast-paced environment.


What can we offer? 

•    Attractive salary

•    Stable job offers - employment contract

•    Work in a multicultural and diverse environment with employees from over 30 countries

•    Genpact supports professional trainings and great career development opportunities

•    Free access to our award-winning learning platform 

•    Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Fulfillment Leader - Assistant Manager - Spanish - Remote EMEA/EU
Genpact

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