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EXL is looking for French Speakers!

Poziții disponibile:
2111
1
FULL-TIME
Servicii & BPO
Cluj-Napoca
EXL Service

Ideal Candidate

  • Excellent command of spoken and written French; good command of English is also required
  • Good computer navigation skills with knowledge of Microsoft Office
  • Knowledge about the Travel Domain would be an added advantage
  • Excellent customer servicing skills and customer service focus
  • Very good business writing skills
  • Strong written and oral communication skills
  • Active listening skills
  • Team work / Managing Self / Adaptability
  • Openness to Coaching and Feedback.

Job Description

  • The main responsibility of this role is to manage online requests for hotel / Rail / Car bookings for French customers.
  • Processing bookings using client specific applications and any other systems/tools required to complete the tasks
  • Communicating with client through phone, chat or email to ensure timely processing of booking requests
  • Sending booking confirmations/vouchers to the concerned departments/client
  • Updating the systems with relevant information
  • Self-performance management

What do we offer?

  • Competitive salary remuneration
  • Attractive non-financial benefits package
  • Bonus for French skills
  • Bonus for performance
  • Private medical insurance
  • Lunch tickets
  • Full-time and indefinite employment contract
  • Professional and continuous training
  • Building a career within a multinational team
EXL is looking for French Speakers!
EXL Service
  • Cluj-Napoca

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