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ERROR MANAGEMENT SPECIALIST

Poziții disponibile: 5 poziții
765
1
FULL-TIME
Auto & Automotive
Brașov
CAPGEMINI ENGINEERING

Your profile:

         Engineering Studies, economic studies or similar education profile

         Experience in the automotive industry is an advantage

         Techniques of planning and organizing

         Team spirit, autonomy, good relations skills

         PC knowledge SAP BO, MS Office, Internet

         Language Skills: German – Mandatory (B2/C1/C2), English (advanced)

Your role: As part of the Error Management team you will be responsible for the following tasks: 

·       Main activities: 

o   Process description and definition of the error elimination process in coordination with the parties involved;

o   Coordination of the error correction process, feature tracking, etc;

o   Coordination with the error managers of all brands and modules to discuss the further procedure for tool optimization and workflow;

o   Support of suppliers in the Jira/Confluence process, KPM applications, etc;

o   Support of the supplier in the configuration and connection of the KPM interface.

·       Specific tasks and duties: 

o   Discuss and reach consensus with the test manager on recruitment of errors in KPM (specifications and rules for project), coordination with component suppliers for error exchange;

o   Organization and implementation of meetings to answer open questions about the Workflow and KPM for the brands involved;

o   Standardization of statistics in error management, use of business objects in the group. Setting up an error reporting;

o   Creation of error overviews according to project requirements (e.g., ticket lists for discussions, error curves, error distribution...)

o   Creation and tracking of prediction curves;

o   Preparation/moderation of error rounds, back documentation/follow-up;

o   Error ticket telco with the suppliers as Q-Gate and coordination;

o   Organization and implementation of the TCB Ticket Control Board (preparation, follow-up);

o   Monitoring/coordination of error coordination in E/E test management;

o   Translation of the error tickets into English before they be assigned to an English-speaking supplier;

o   Checking the tickets for formal correctness, e.g., if a function has been selected, the data is released for suppliers;

o   Creation of additional reports for management rounds;

o   Tracking all project relevant KPM tickets, assure that the waiting times of the tickets are adhered to in accordance with the project specifications;

o   Organization, participation and follow-up of cross-component, project-internal and cross-EE error rounds;

o   Escalation management. 

·       Responsibilities: 

o   Responsible to define, coordinate, track and support the error management process;

o   Ensure qualitative reporting to the customer as well as internally;

o   Complies with standards regarding the company's image and brand;

o   Complies with the specific legislation in place for his domain of activity;

o   Is aware of and undertakes to comply with company´s internal rules, procedures and internal policy;

o   Permanently improves her/his professional and specialist skills;

o   Keeps confidential firm´s related information and documents;

o   Uses the existing resources solely in the company´s interests;

o   Complies with the internal norms and working procedures related to his position;

o   Constantly adopt a proper behavior in order to promote best company´s interests and image;

o   Gets involved in settling crisis situations affecting the company;

o   Other responsibilities required by superiors regarding main activities stipulated in this job description. 

We Offer you: 

         Exciting Automotive projects - help shape the future and improve the quality of life!

         Working in an interdisciplinary team and great environment;

         Knowledge and support from experienced engineers;  

         Flexible working hours and hybrid work (remote-office);   

         Evaluation based on personal results;

         Internal trainings;

         Specialization- and further development opportunities.

ERROR MANAGEMENT SPECIALIST
CAPGEMINI ENGINEERING
  • Brașov

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