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Procurement Operations Analyst with French in Iasi

Poziții disponibile: O poziție
Servicii & BPO

Candidatul ideal

  • Fluent written and spoken French and English
  • Helpful and proactive manner is important
  • Drives issues to resolution and good problem-solving skills
  • Good interpersonal skills
  • Good administration skills
  • Comfortable with responding to requests from all levels of the organization
  • Ability to work effectively in a team environment
  • Intermediate Microsoft Office skills

Descrierea jobului

Key Responsibilities:

  • To create and change Purchase Orders based on client’s requirements
  • Resolve PO related issues and enquiries
  • PO change process execution based on the client’s requirement
  • Clarification of queries with suppliers and requestors/Strategic Buyers
  • Approval flow follow up
  • To provide first line support for all users enquiries within the applied application to achieve SLA targets and maintain the appropriate control environment
  • To provide a second line support for the processing team based on Customer Service Lead instruction
  • Administrative support for client
  • Improving customer satisfaction measured by the Customer Satisfaction Survey
  • To identify the best service solutions in order to increase the satisfaction
  • To continuously increase customer satisfaction by improvement of complaint handling performance in order to minimize customer loss

Our offer:

  • Competitive salary and performance bonuses;
  • Attractive benefits package including: coverage of public transportation, private medical services, life insurance private account, gym subscription, meal vouchers for each working day, online, interactive library subscription;
  • Opportunity to practice your language skills with native speakers;
  • Access to a global network of knowledge and resources;
  • Extensive training through a variety of methods – online, classroom, etc.
  • Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
  • An experienced Career Counselor to guide you and check on your progress;
  • Interesting and challenging work for the world’s leading companies – our clients;
  • Professional growth opportunities that recognize individual contributions and performance;
  • A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
Procurement Operations Analyst with French in Iasi
  • Iași

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