This position offers the possibility to the candidate to work in an international, dynamic environment with focus on innovation and customer experience.
The candidate will be part of a multi-cultural team based across Europe.
Nature and aim of the position
The holder of the position will be responsible for supporting the current Merchant Engagement team primarily:
- Product Management: In-store Solutions, Refund solutions, understanding the needs, developing, and rolling out the current available solution to merchants & markets
- Customer Value Creation: Preparation of commercial material and Management for the roll-out of Department Stores solutions, features, and related projects.
- Digital Projects: End to end digitization in countries of the TFS process
Main duties and responsibilities
Product Management:
- Establish and maintain an efficient product development process by identifying key merchant needs, define and develop new products covering instore solutions, refund solutions
- Leverage & gather local best needs to develop and update Department Store Product offering. Package them in a way they can become standard features of the product offer and roll them to all relevant markets/merchants. This could include regular visits to the markets for introduction and or working sessions with the local teams;
- Coordinate across teams to gather stakeholder insights and collaboration to support the end-to-end life-cycle of Digital Project including market roll out;
Goto Market:
- Communication on new product/feature: Project manage and lead successful product launch by organizing and mobilizing the different business units within the company after pilot and POC.
- Build expertise on Department Stores Solutions and rollouts.
- Track business KPIs and ongoing performance of the different products.
Key competencies
The holder of this position must have:
- Experience in an international organization.
- Product Management in a service-oriented business, preferably in a payment industry or prior experience in consultancy.
- Outstanding ability to create presentations. Knows how to create appealing marketing content and use innovative presentation tools in addition to be an advanced PowerPoint user.
- Interpersonal skills and good ability to communicate effectively across cultures, functions and a diverse customer audience.
- Fluent and assertive in spoken and written English (mother tongue preferred), other languages would be a plus: French, German, or Spanish.
Preferable skills and competencies
The holder of this position should have:
- 5 years experience in similar positions.
- Organizational skills with ability to work on several projects in parallel.
- Effective time management skills and ability to focus and executing while meeting deadlines.
We offer
As we believe your compensation goes beyond your pay-check, we offer a competitive salary plus yearly bonus, as well as a wide range of other perks and benefits:
- Work in fast-growing international company and industry
- State of the art office environment well connected to the public transportation system and with good infrastructure
- International environment and inspiring colleagues from many different countries (35 nationalities)
- Flexible working time and home office
- Varied, interesting and challenging job
- Lunch vouchers
- Referral Program
- Company doctor
- Employee benefits
Our compensation package is significantly above the stated minimum salary of € 40.048,68+++ gross annual!