Credit & Collections Analyst with French

Responsibilities: 

• Manages the assigned outstanding accounts
• Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
• Records information about financial status of customer and status of collection efforts
• Receives calls from customers who have inquiries related to their ledger account balances or payments
• Establishes and monitors credit limits
• Processes orders on hold by assessing associated risk and liaising with customers
• Records information about financial status of customer and the status of assessment process

Requirements:

• Very good language skills both written and spoken in French
• English as a second language required
• Educational background in Accounting/Economical field is an asset
• Experience in activities that imply relation with customers/call center/front office activities
• Very good interpersonal skills and ability to work in a team
• Professional approach to work and positive attitude
• Capacity to work under pressure
• Good organizational skills
• Good practical knowledge of MS Office tools
  
  

Descrierea companiei

OFFICE DEPOT Cluj-Napoca is a SHARED SERVICE CENTER and part of the leading US multinational selling office supplies in 60 countries world wide. In Cluj we support our financial, data management, sales and BTO operations throughout 11 European countries, in 6 foreign languages for activities such as Credit and Collection, Cash Application, Accounts Payable, Project Management, Data Order Entry, e-Business. At the OFFICE DEPOT SSC you can grow! We have extensive training and teambuilding programs, we build, develop and promote talent, we organize and actively get involved in social events and activities, we encourage innovation, we put good ideas into practice, feel good at work and… don’t forget to have FUN! JOIN OUR TEAM! Build your CV to www.officedepot-career.ro/onlinecv. Visit our website: www.officedepot.ro