UNIFIED COMMUNICATIONS DESIGN ENGINEER

Candidatul ideal

EDUCATION
• Bachelor’s Degree in Computer Science, Information Systems, or related field. Will commensurate work experience for degree.
• Fluent in English


EXPERIENCE
• Strong background in designing and implementing Infrastructure services such as voice, data networking, client computing, collaboration and end user support services
• Experience with large-scale global IP Telephony deployments
• Experience architecting and designing Cisco Voice Solutions
• Experience working with business personnel to identify business challenges and providing solutions to those challenges
• Experience developing proposals, designing solutions based on proposals, and documenting associated risks
• Should have a strong understanding of process, candidate should be able to follow process or improve or create new process where it does not exist or may be beneficial

Required:

Five (5) to eight (8) years’ experience with the following:

• Cisco Unity/Unified Messaging, Emergency Responder
• CallManager / Unified Communications Manager (including Session Manager)
• IPCC Enterprise / Unified Communications Contact Center / IPCC Express / IVR / CVP
• Cisco Session Border Controllers (SBC) or experience with other vendors
• Cisco Expressway
• Cisco Jabber / Webex Integration
• Cisco Voice Gateways
• Cisco Routers, Switches and Firewalls
• PSTN Provisioning with global experience
• Provider SIP Trunking

Optional:

• Cloud Based Contact Centers
• Skype for Business/Lync
• Nortel CS1K / CallPilot /CC6 / CC7
• Cisco CCXX Certifications

Descrierea jobului

BASIC FUNCTION

Works as part of the Global Design/Implementation Group supporting our central telephony services, including:

• Global Dial Service – provides on-net calling between Emerson sites globally, SIP gateway breakout, SIP URI calling and Expressway Support for Jabber
• SIP Trunking – Trunking both at a site level into carriers, cloud services and via our Global Dial Service
• IPT Deployment – work with our suppliers and business groups to aid deployment of new functionality/systems in relation to Voice

PRINCIPLE FUNCTIONAL RESPONSIBILITIES

• Work with Engineering team to develop, test and build new releases to existing services to meet business requirements
• Responsible for planning and optimization of Cisco unified messaging clients, and other related technologies
• Responsible for design, configuration, implementation of integration/migration of new Cisco voice/video standards with client and mobile technologies
• Responsible for design, staging, configuration, implementation, and support for VoIP installations as required
• Responsible for the design and implementation of SIP Trunking
• Providers our Operations Group with escalation support when required
• Responsible for engaging Cisco sales and technical contacts as required for knowledge and development of Unified Communications.

Descrierea companiei

Emerson is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. Founded in 1890 in St. Louis, Missouri (USA), Emerson delivers solutions through five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. With sales of $24.7B and more than 130,000 employees in over 150 countries, we have a customer-focused, results-driven culture where employee performance is recognized and rewarded.

Visit us at: www.emerson.com