ATEXIS and the Customer Support Engineering
The optimization of Customer Support is at the heart of a company's technical, economic and human resource concerns. It is a key decision-making factor in the choice to acquire a product or system. Its performance is a major driver of competitiveness of companies faced with increasingly competitive markets.
The main system and the support system are inherently interwined. The support system and its components are central to customer support activities. Autonomously or in synergy with the ALTEN Group, ATEXIS accompanies its partners and helps them to offer their customer optimized support services for the operation and maintenance of their equipment.
ATEXIS is an international company dedicated to Customer Support Engineering activities. As a "Solution" subsidiary of the ALTEN Group, ATEXIS combines the skills of 850 collaborators united within a network of subsidiaries based in France, Germany, Romania and India. We support our partners using a range of services with the main aim of optimizing the Equipment Support System during their series lifetime. The expertise and know-how of ATEXIS adapts to meet all your business requirements.
Dependability studies of combat systems
ILS studies of nuclear power plant equipment
Logistical Support Analysis of civilian and military vessels
Simplification and recommended maintenance programs for helicopters
Design and updating of technical documentation for aircraft and helicopter maintenance
Training support for aircraft maintenance technicians.